Very satisfied with my BCD tag! I may have to get another one, though: there are so many color possibilities, I couldn't really decide. Owners are very responsive: had "problems" with shipping options in the checkout process, and Rebecca discounted the shipping charge. Turned out the problem was user error, but when I called her back to tell her not to apply the discount, she said: I promised it, so I'm doing it. Shipping time was excellent: received the product 4 days after placing the order.