I need a rugged tag for a demo for my business. I filled out the form online and had a question before they made the tag and the customer service folks were all over it and got the product shipped within a few days of ordering and received it in about a week.
Very happy, there was a minor mistake which was promptly corrected. Excellent customer service, would definitely order again!
Kenneth, thank you for taking the time to leave a review. We appreciate your patience, we didn't get all of your order right. As you discovered, we are very focused on delivering exceptional customer service. It is wonderful people like you, who let us know when we make a mistake and let us step up to our commitment to make it right. Appreciate you!
Pleasure to work with…quick service and easy to work with…great work & quality.
Maury, thank you for your very kind review. It was a real pleasure to work with you on your golf outing tags. Hope we can. serve you again in the future.
Got an aluminum tag as a gift. Turned out great. Shipping seemed a bit much for what it is but I’ll continue to get bag tags here.
Thank you for taking the time to leave us a review and for your repeat business, we don't take you for granted. So happy you were pleased with the tag and hope it was well received as a gift. We agree with you, shipping costs can feel a bit much for sending a light weight set of tags in a padded mailer but we have no control over the USPS shipping rates. Postal regulations require us to ship at a package rate, not at letter envelope rate. We charge what the US postal service charges us and add the cost of envelope, shipping label and packaging material. US Postal Service is the least expensive shipping option for very small packages. We have competitive carriers contact us multiple times per year and none of them come close to US Postal Service rates. Please know we are always looking for the cheapest way to ship things with reliable service. - Steve & Rebecca
Very sturdy! This one won't be broken by a baggage handler like others might. Logo was spot-on and detailed. Very satisfied!